Data Processing Agreement
L10 offers a Data Processing Agreement (DPA) that supplements the User Agreement or any other Services’ agreement. This agreement reflects our requirements as a processor of Customer Data.
A Data Processing Agreement is a legally binding contract that outlines the rights and obligations of TeamCulture.ai (operating as "L10") as the data processor and your company as the data controller regarding the protection of personal data. This agreement complements Proton’s Terms and Conditions and applies to personal data processing activities governed by the GDPR.
Assurances

In accordance with GDPR Article 28(new window), Section 3, our data processing agreement includes assurances that:

  1. L10 agrees to process personal data only on written instructions of your company.
  2. Everyone who comes into contact with data at TeamCulture.ai is sworn to confidentiality.
  3. L10 uses appropriate technical and organisational measures are used to protect the security of the data.
  4. L10 will not subcontract to another processor unless instructed to do so in writing by your company, in which case another DPA will need to be signed with the sub-processor (pursuant to Sections 2 and 4 of Article 28).
  5. L10 will help your company uphold its obligations under the GDPR, particularly concerning data subjects’ rights(new window).
  6. L10 will help your company maintain GDPR compliance with regard to Article 32(new window) (security of processing) and Article 36(new window) (consulting with the data protection authority before undertaking high-risk processing).
Request For L10 Data Processing Agreement

Please have an authorised individual send the request to contact@L10.tech titled "Request for DPA" with the below information and expect a response within 3 business days:

  1. Company Name
  2. Name of Signatory
  3. Position of Signatory
  4. ‍Company Address
  5. ‍Contact Person's Name
  6. ‍Position of Contact Person
  7. ‍Email Address for Copy of DPA